February, 2014

Ring, Ring Its Not Microsoft Calling

Ring, Ring Its Not Microsoft Calling

This scam has been going on for several years. I have had three clients this past week call stating they have received this call, and in fact yesterday I received the call.

Scammers use publicly available phone directories and the names associated with those numbers, so it seems they do a geographical area attack. They call their target posing as a Microsoft Tech Support employee then ask to speak to the owner of the computer. Often to help garner your trust they will use the name associated with the phone number, and start the call off cordial. Then they go into the pitch of why they are are calling: your computer is infected, has been hacked, or your computer has been reported to have other issues.

Next they direct you to a website and ask you to click on a link, at that point remote software is installed on your computer which gives them complete access and control to your computer. Remember these guys are scammers, this is how they make their living, so they will talk to you as they go through your system showing you logs that are really in the computer, but they will try to convince you that these are errors. During clean ups after these type of calls, I have often found fake logs and reports which they downloaded to help convince you that your computer has a problem.

At this point they pretend to be fixing your computer as they start looking for any type of financial records, document with passwords, or something to give them further access to your information. In some cases they have installed keyloggers which is software that records your keyboard entries and that information is uploaded to a predesignated site which they then have every word you’ve entered into your computer. This is another way they get your usernames and passwords or other information to gain access to your other accounts.

Once they are finished they will ask for your credit card information and bill your card for their “services” which I have seen from $60 to $250 depending on what they offer to sell you. Oh, and now guess what, they have your credit card info.

What To Do
When they call the number will show as private if you happen to answer the call, just hang up. They will often call back a couple more times and attempt to get you on the phone just ignore it, they will move on to another number.
Have you ever received this call? If so leave a comment and share it to help others.

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Nice One Netflix

Awesome marketing video! #netflix #parody #amazon

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The Darkside of “TheMoon” Is Your Linksys Router

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Microsoft Patch Tuesday – Feb 2014

Microsoft Patch Tuesday – Feb 2014

Every month on the second Tuesday Microsoft releases patches or fixes for their software. These patches close vulnerabilities, fixes bugs, and repair other issues found in the operating systems and programs such as Internet Explorer, Office, and business software.
February’s Patch Tuesday contains patches for 24 vulnerabilities in Internet Explorer which are rated as critical. The most serious vulnerabilities are those that allow remote code execution, such as that addressed by Microsoft Security Bulletin MS14-007. Simply viewing a webpage boobytrapped with that critical vulnerability could silently run malware on your computer, infecting your PC.
Most users computers are automatically updated are will download and install these patches without you having to do anything. However, if you are not sure if you are getting these updates from Microsoft then follow these steps to set up your computer to automatically install security updates. Windows AutoUpdate. Source: http://technet.microsoft.com/en-us/security/bulletin/ms14-007

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Critical: Adobe Flash Update

Critical: Adobe Flash Update

Adobe has released an out of cycle update for their Flash Player. A recently discovered vulnerability in the software allows malicious code to be injected and give remote access to the sender.

Users of Google Chrome will have the update applied automatically the next time the program is opened and connected to the Internet. The same is true for users with Internet Explorer 10 and above.

If you are not sure which you have just open you browser and type in the URL bar www.adobe.com. Then go to the right look for a tab labeled “download, then click “Flash Player”. Follow the onscreen instructions. If your browser has already updated itself, it will notify you.  I would also recommend updating your “Adobe Reader”, and “Adobe Air” programs from the same download tab.

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